Shipping
Where do orders ship from?
A supplier warehouse outside the United States.
Returns
How do returns work?
Email support@elventraz.shop first. Approved returns go to 19206 68th Ave S, Kent, WA 98032, USA, which only receives returns.
Lights
How do I know a piece lights up?
The product page lists lights only when the maker's listing says so.
Battery or plug-in?
Battery-powered pieces are grouped in their own collection. Everything else assumes an outdoor outlet; ask if you're unsure.
Bulb count, wattage, cord length?
Not confirmed on our pages unless shown. We check with our supplier on request.
Company
Who runs Elventraz?
AZUVAL LIMITED, Hong Kong. Phone +1 702-788-2121.